Big talk beautiful airport - big talk is beautiful orchid the International Airport serves a guideline Big talk is beautiful orchid the International Airport is domestic trunk airport at present, cover an area of a face to accumulate 583 hectare, the 4E grade standard that flight division establishs by international Civil Aviation Organization is built, can satisfy Boeing 747, 400 those who wait for large airlines case fall requirement, navigational aid of system of 2 kinds of when track provides world advanced level lighting that aid boat, communication 2 kinds of appearance land system, other boat canal and airport service facilities also achieved international advanced level. Here environment is elegant, air is fresh, attractive scenery, but rate of afforest area afforest is amounted to 99.6% , be " gardens type " the airport.
The International Airport is located in United States orchid city of Hainan province big talk, register capital to be 470 million yuan of RMBs, legal person manages on behalf of Chen Wen, partner unit has big talk beauty orchid the International Airport is finite limited company of group of Inc. of aviation of airport of liability company, Copenhagen, Hainan, Hai Hang 4.
At present airport of United States orchid opens line in all 228, the course inside its China 219, area course 2, international course 7. City of be open to navigation or air traffic amounts to 74, the city inside its China 65, area city 2, international city 7. Handling capacity of International Airport passenger achieved United States orchid 2003 6.03 million person-time, in China the 8th is ranked in 140 many civil airports.
Hainan is beautiful 2002 orchid H of International Airport Inc. appear on the market successfully in Hong Kong. Subscribe of Danish Copenhagen airport is beautiful orchid International Airport 20% share, become United States orchid partner of International Airport strategy. In recent years, the International Airport is strengthening United States orchid while hardware is built, promote each service of the airport standard ceaselessly, those who devote oneself to to serve satisfactory rate is ceaseless rise. 2003, big talk is beautiful orchid integrated and satisfactory rate is International Airport passenger and airline 90% , normal ratio amounts to airliner discharged 99% . Early or late by national culture appoint award " the whole nation founds work of spiritual civilization trade advanced unit " , be in two years continuously " Asian freight news " the magazine organizes in choosing, have the honor to win " optimal and burgeoning airport " nomination award, successive win the throughout the country 3 years " passenger word civil aviaton " activity of appraise through comparison.
Big talk is beautiful orchid while the International Airport been catchinging daily safety to work, the safeguard that has done major activity mainly works, finished satisfactorily " the golden week " , " Hainan joy section " , " annual meeting of forum of Bo Ao Asia " , " world young lady " the each safeguard task of the major activity such as contest, got government of province of Hainan provincial Party committee is mixed for many times of concerned branch commend award. 2004, big talk is beautiful orchid the International Airport is more with " sincere letter, outstanding achievement, innovation " the concept is guidance, sincere letter activity is developed in the company, the government that urges a company with this changes and innovation works, create outstanding international airport brand hard.
One, traffic facilities information:
1, United States orchid International Airport -- big talk downtown: The distance makes an appointment with 25 kilometers, car travel makes an appointment with 35 minutes, fare 25 yuan.
2, bus of airport of United States orchid: The entrance is taken an examination of this especially medium cling to guesthouse of civil aviaton of big talk of car of car, bus of luxurious Jin Long (Hai Xiulu 9) only then hair, from 05: 30 to 21: 00 every 30 minutes, on the way berth: Edifice of sea boat development, Chang Maohua garden (the road austral Long Kun) , big wine shop of Jin Lin garden, Long Feng, terminus is beautiful orchid the airport, fare 15 yuan.
3, passenger of airport of United States orchid arrives place only then hair: The airliner arrives after beginning, end to the last airliner. On the way berth: Dragon wind big wine shop, car east station (road of sea government office) , province government (theater fining jade) , guesthouse of civil aviaton of terminus big talk, fare 15 yuan.
2, service facilities:
1, meal, shop:
Basically set upstair to set out formalities hall and await machine hall, offer the meal such as sale of special local product of free commodities, Hainan and coffee, fruit juice, food to supply a service
2, medical treatment serves:
Arrive in first floor passenger set inside the hall await room of machine building emergency call, can offer the visit a patient at home inside boat station building, emergency treatment and ambulance to receive send, transmit the service such as the patient, and stock all sorts of emergency treatment medicines and chemical reagents and commonly used medicines and chemical reagents, phone: 0898-65751920
3, lost property announce the finding of lost property serves:
Be in charge of those who await lost property of the passenger inside machine building accepting, custodial, claim works, the passenger that helps inquiry losing seeks lost property, phone: 0898-65751961
4, baggage check serves:
Offer baggage to access a service for the passenger. The position: Phone of domestic hall setting out: 0898-65751961
5, guide by the service:
Be located in home to set out await machine hall, the airport guides by the clerk can accurate guiding passenger direction, careful answer passenger asks ask, solve the of all kinds question that the passenger raises patiently, offer a help in time to inconvenient passenger
6, ask stage serves:
Be located in home of airport of United States orchid to set out, arrive, state the point such as machine hall, can accurate guiding passenger direction, careful answer passenger asks ask, solve the of all kinds question that the passenger raises patiently, offer a help in time to inconvenient passenger
7, phone ask serves:
If you have any problems, ask ask stand or call contact with the staff member, or fill in passenger opinion is odd, yi Ke goes to those who set throughout " the net goes up " inquiry of computer feeling screen concerns information
Big talk is beautiful orchid quality of International Airport service complains accept a telephone call: 0898-65751315
Phone of airliner information ask: 0898-65751967 0898-65751333
3, 6 services are affirmatory:
1, " arrived beauty orchid reached the home " : Should regard the passenger as " family member, friend and teacher " , with " kind nature, active enthusiasm, do not angry not fire, neither haughty nor humble " service means, for passenger creation a warmth seizes the opportunity cozily environment
2, execute " complete a serve is unripe " system: The airport each cadre employee no matter post, post, it is a clerk
3, execute " person of the first responsibility " system: The first staff member that passenger place asks must undertake for the passenger the guiding of whole process serves
4, carry out " sunshine works " : Public security substation execute the law service unit office does a fact to be made publicly all right, provide reasonable and fair, open, just, legal service
5, in servive routine, customer satisfaction rate is achieved 90%
6, execute " time limit government serves " : The passenger installs full inspection to queue up to await time not to exceed 18 minutes; Public security is on duty policeman is on duty is received alarm affection or appeal, 5 minutes in arrive at the spot to deal with, ensure public security stability and traffic order are favorable
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